Privacy Policy

Last updated: August 2026

Emergency Greeting Card is a trading name of Oh You Know Limited, a company registered in England with registered company number of 12625943 (“we”, “us”, “our”).

We are committed to protecting your privacy and handling your personal information in a safe and transparent way.

This Privacy Policy explains how we collect, use and protect your information when you visit or make a purchase from https://emergencygreetingcard.com

1. Who We Are

Emergency Greeting Card
A trading name of Oh You Know Limited

Website: https://emergencygreetingcard.com

For privacy-related enquiries, please contact us via our website contact form or email us at: [email protected]

2. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information
  • Name

  • Billing address

  • Delivery address

  • Email address

  • Phone number (if provided)

Order Information
  • Products ordered

  • Order history

  • Payment confirmation details

Technical Information
  • IP address

  • Browser type

  • Device information

  • Website usage data via cookies and analytics tools

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Deliver products

  • Contact you regarding your order

  • Improve our website and services

  • Respond to enquiries

  • Send marketing emails (only if you opt in)

We will only use your information where we have a lawful basis to do so under UK GDPR.

4. Payments

We do not store or process full payment card details ourselves.

Payments are securely handled by trusted third-party payment providers.

5. Marketing Emails

If you choose to subscribe to our mailing list, we may send you:

  • Product updates

  • Offers and promotions

  • Business updates and launch news

You can unsubscribe at any time using the link in our emails.

6. Sharing Your Information

We only share information where necessary to operate our business, including:

  • Payment providers

  • Delivery companies

  • Website hosting providers

  • Email marketing platforms

  • Print and fulfilment partners (where applicable)

We never sell your personal data.

7. Cookies

Our website may use cookies to:

  • Improve website functionality

  • Understand visitor behaviour

  • Remember preferences

  • Support analytics and performance monitoring

You can control cookies through your browser settings.

8. Data Retention

We retain personal information only for as long as necessary:

  • To fulfil orders

  • Meet legal/accounting obligations

  • Resolve disputes

  • Improve customer support

Uploaded artwork may be retained for customer service purposes or repeat orders unless you request deletion.

9. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Object to certain processing

  • Withdraw consent for marketing

  • Request a copy of your data

To exercise any of these rights, please contact us.

10. Data Security

We take reasonable steps to protect your personal information using secure systems and trusted providers.

11. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices of those sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Emergency Greeting Card
A trading name of Oh You Know Limited

[email protected]